OceanWeb, an industry leader in marine IT and satellite communications, has recently announced their enhanced superyacht ‘IT Managed Support’ service, designed to ensure the smooth operation of your vessels onboard IT infrastructure.
“Our superyacht ‘IT Managed Support’ clients benefit from having a dedicated and experienced IT expert on board 24/7, without the additional crew space. We act as your remote ETO, providing sophisticated monitoring features, reactive support and crew reassurance,” says Ben Hextall, Managing Director, OceanWeb.
Unparalleled Support, Wherever you are
OceanWeb’s IT support solution delivers a robust suite of services to ensure the seamless operation of your superyacht’s IT infrastructure, both onboard and remotely.
Delivered by a team of dedicated and certified engineers, their managed service is split into four key areas.
Proactive and Reactive Support: FIXT! OceanWeb’s advanced network monitoring system identifies and addresses potential issues before they become major problems. Their team offers a blend of proactive and reactive support, keeping your network and devices performing at peak efficiency.
OceanDocs: This secure, centralised and collaborative IT documentation system stores vital information about your vessel’s network, ensuring everyone – from permanent crew to rotational staff – has access to the most up-to-date details.
OceanBackup: Enjoy peace of mind with secure and scalable data backups. OceanBackup unifies your data, providing a centralised solution for easy access and retrieval. No more scattered data worries.
OceanDefence: OceanWeb’s OceanDefence solution includes a suite of industry-leading antivirus software that safeguards all onboard devices as well as providing patch management, password management and mobile device management.
“Our ‘IT Managed Support’ solution is used by our clients across the globe, with consistent positive feedback from Captains and Crew. This new and enhanced offering provides even greater support and value, a truly complete and comprehensive solution for the modern day, connected yacht”.
With OceanWeb’s ‘IT Managed Support’, you can experience reduced downtime, enhanced security and peace of mind.
Contact OceanWeb today at [email protected] to learn more about this service and how they can keep your superyacht running seamlessly, wherever your adventure takes you.
