Courageous Conversations

Suitable for all crew. When we have conflict on-board, whether that be with guests, owners or our own crew – we will respond in several different ways. In this session we take a light-hearted look at what happens, why and what to do about it! We will share some simple tips to help you to manage your relationships with your fellow crew, and some techniques for dealing with conflict when it comes from your owner or your guests. Fun and laughter guaranteed along with some really useful learning…!

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